PlayBase sets up the follow-up, booking and re-enrolment systems that turn missed calls and slow replies into registered players.
Parents phone when they're free, which is when you're coaching. By the time you call back, they've contacted the club down the road.
Website forms, Instagram messages and emails land in different places. Nobody owns the follow-up, so interested families go quiet.
Every season means spreadsheets, group texts and reminders sent one at a time, and some returning players still slip through.
Built for your club, in your name, and connected to the tools you already use.
When a call goes unanswered, the parent gets a text within seconds that answers the common questions and offers a time to book.
Every form, ad and message feeds one inbox. New families get an instant reply, a booking link for a trial or assessment, and reminders before the day.
Seasonal campaigns go out to the right age groups automatically, and one board shows who has registered, who is pending and who has lapsed.
Schedules, fees, age groups, what to bring. An AI assistant trained on your club's details answers by text and web chat, and hands off to you when it should.
We look at how inquiries reach you today and where families drop off. You leave with a clear picture, whether or not we work together.
We set up the systems, write the messages in your club's voice and connect your phone line, forms and calendar. You approve everything before it goes live.
We switch it on, watch the first weeks closely and adjust. Each season we update the campaigns so you never start from scratch.
Thomas Blackburn is a high school football coach who started PlayBase because he wanted to spend more time on the field and less on everything off it. We only work with youth academies and clubs, so the systems are built around seasons, age groups, tryouts and parents, not adapted from a generic template.
You get the full Roster Engine at a reduced rate and direct access to Thomas throughout. In return, we ask for honest feedback and a testimonial once the results are in.
Claim a founding spotPick a time for a 20-minute call. No pitch deck, just a look at your current setup and what we would change first.
No. PlayBase sits in front of it. We handle the inquiry, follow-up and reminders, then send families to the registration system you already use.
Your system is live within 14 days of our kickoff call. Missed-call text-back is usually the first piece switched on.
Pricing depends on the size of your club and which systems you need. We walk through it on the call and confirm it in writing before any work starts.
Yes. Automated messages say so, and anything the assistant can't answer is passed to your staff with the conversation attached.
One call to start, about an hour of your input on club details during setup, and a quick review before launch. After that we run it.